Privacy Policy for Tim - Personal Finance App
Effective Date: January 2, 2025
Last Updated: January 2, 2025
1. Introduction
Tim ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Tim - Personal Finance (the "App") and related services.
Contact Information:
• Email: support@timthemoneyapp.com
• Address: 295 Hanover Ave, Oakland, CA 94606
• Phone: 626-862-5619
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- Account Information: Name, email address, phone number
- Authentication Data: Login credentials, authentication tokens
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, feature interactions, crash reports
2.2 Financial Information (via Plaid)
Through our integration with Plaid Inc., we collect:
- Bank Account Information: Account numbers, routing numbers, account types
- Transaction Data: Transaction history, amounts, dates, merchant information
- Balance Information: Current account balances, historical balance data
- Institution Data: Bank names, account nicknames you provide
2.3 Subscription and Billing Information
For premium subscriptions, we collect:
- Payment Information: Processed securely through Apple's App Store
- Subscription Status: Active/inactive status, trial periods, renewal dates
- Purchase History: Transaction records for subscription payments
3. How We Use Your Information
3.1 Core App Functionality
- Provide financial insights and cash flow analysis
- Display account balances and transaction history
- Generate financial reports and projections
- Synchronize data across your devices
3.2 Service Improvement
- Analyze usage patterns to improve app features
- Troubleshoot technical issues and bugs
- Develop new features and services
- Conduct research and analytics
3.3 Communications
- Send important service notifications
- Provide customer support
- Send subscription-related communications
- Notify about app updates or policy changes
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share information with trusted service providers:
- Plaid Inc.: For secure bank account connectivity and transaction data
- Apple Inc.: For App Store services and subscription management
- Cloud Storage Providers: For secure data storage and backup
- Analytics Providers: For app performance and usage analytics (anonymized data only)
4.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal obligations or court orders
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms of Service
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: All data transmitted between the app and our servers is encrypted using SSL/TLS
- Secure Storage: Your data is stored on encrypted, secure servers
- Access Controls: Strict access controls limit who can view your information
- Regular Audits: We regularly review and update our security practices
6. Your Privacy Rights
6.1 Access and Control
You have the right to:
- Access the personal information we have about you
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of certain data processing activities
6.2 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to non-discrimination for exercising these rights
7. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your information receives adequate protection.
9. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the app
- Sending an email notification
- Displaying a prominent notice in the app
Your continued use of the app after any changes indicates your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@timthemoneyapp.com
Address: 295 Hanover Ave, Oakland, CA 94606
Phone: 626-862-5619
This Privacy Policy was last updated on January 2, 2025.